Diploma Framing FAQs-University Frames

1. When will my order ship?

Most frames are delivered via Ground Shipping within 2-3 weeks.

2. How much is shipping?

Free shipping applies to all 50 states, and Puerto Rico. Please call for pricing on other destinations. If you
are redirected to one of our partner sites (indicated by a popup prior to entering the site), shipping costs
will apply.

3. What shipping method do you use?

We use UPS or FedEx for most shipping destinations. United States Postal Service is used for many international destinations.

4. Where are the prices for the frames?

Please "Build Your Frame" first on the website to get a price. Due to the custom nature of our product, pricing is not shown until you reach the moulding portion of the frame builder. Once you select a moulding option, you will see pricing appear in the summary box to the left of your screen.

5. I don't see my school listed. Can I still order a frame with my school name on the matboard?

Please call us directly to inquire regarding your school at (800)711-1977. We add new schools whenever possible!

6. Can I order a frame with a plain mat?

Absolutely! There is a $30 discount plus free shipping on all frames that are not imprinted. This option is available on our home page.

7. Do I need to send my diploma?

No, we do not need your diploma sent to us for framing. The frame comes with instructions on how to easily insert your diploma or document.

8. I don't know the diploma size. Aren't they all a standard size?

Diploma sizes vary depending on a multitude of factors such as year of graduation, type of degree, undergraduate degree or post-graduate degree (law and medical degrees are often different sizes). If you have not yet received your diploma or are buying the frame as a gift, you can contact the school’s Registrar Office directly to obtain this information.